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Privacy Policy


Objective:

Within the scope of the Law No. 6698 on the Protection of Personal Data (Law)  ;Altınkaya Elektronik Cihaz Kutuları A.Ş.  (Altınkaya), as "data controller", we aim to fulfill our obligation to inform by providing information about the personal data processing activities carried out by us with this clarification and consent text and to obtain the explicit consent of our customers and visitors   for the following situations. 

Definition of personal data and general principles:

Identity information, access / contact information, information on consumer habits, all kinds of information and documents that serve to make the identity of our customers specific or identifiable, obtained as a result of transactions carried out within the scope of voice and video calls or established contracts, are within the scope of personal data in accordance with Article 3/d of the KVKK.

Altınkaya; In the capacity of Data Controller and Data Processor, personal information; within the framework described in the law and subject to the conditions and limits described below; It will be able to obtain, record, store, store, maintain, update, change, rearrange, reorganize, disclose to third parties in cases and to the extent permitted by the legislation, transfer, transfer, share, share, classify, anonymize and process in other ways listed in the law.

Purpose of Processing Personal Data:

Altınkaya will be able to record, store, update, update, disclose to third parties, transfer, transfer, classify and process your personal information in cases and to the extent permitted by the legislation.

We process your personal data for the following purposes:

  • to confirm the identity information of the person making/performing the transaction,
  • record the address and other necessary information for contact,
  • To organize all records and documents that will be the basis of the transaction in electronic (internet / mobile etc.) or paper environment,
  • to execute the sales contract, to execute the distance sales contract and to issue invoices in accordance with the legislation in force, to ensure that our customers can fully and properly use their rights arising from the legislation in force (right of withdrawal, optional rights, etc.),
  • Providing personalized advertisements, campaigns and other benefits to our customers with their explicit consent, conducting customer segmentation in line with the data obtained, conducting surveys and telemarketing applications, data mining and developing and improving customer data quality, designing and managing loyalty transactions, cross-selling and lost customer regain actions for customer management,
  • To be able to evaluate customer complaints and suggestions regarding our products and services,
  • To ensure the security and control of Altınkaya's movable and immovable assets,
  • Determining and implementing Altınkaya's commercial and business strategies,
  • To fulfill our obligations arising from the KVKK and to exercise our rights arising from the legislation.

Method of collection and storage period of personal data: 

Your personal data are collected electronically on our company's corporate websites and on the systems we use.

Our company will store the personal data it obtains by complying with the relevant periods if there is a period stipulated within the scope of the provisions of the legislation to which it is subject; If such a period is not stipulated, it will store it for the period required for the purpose for which it is processed, but not exceeding a maximum of 10 years. However, if you are a member of our website, your personal data in your membership record will continue to be stored in our system unless you delete your membership record.

In the event that there is no valid reason for further storage of a data, it will delete, destroy or anonymize the personal data.

Persons/organizations to whom your personal data may be transferred: 

For the purposes stated above, your personal data

  • to the relevant banks, online payment systems depending on your preferred payment method,
  • to the relevant distribution/cargo-courier companies within the scope of your preferred delivery selection,
  • to the infrastructure provider to resolve your complaints and provide you with a better service,
  • To relevant institutions/organizations and infrastructure providers within the scope of e-invoicing/e-archive invoicing transactions,
  • server hosting, archiving, storage and software service providers that we work with at home and abroad for the backup/storage/archiving/storage of transaction records,
  • legal, financial and tax advisors, auditors for the resolution of a problem or the fulfillment of our legal obligations,

In addition, if necessary for the execution of Altınkaya business processes, it may be transferred to persons, institutions and organizations permitted by the provisions of the legislation.

When your personal data is transferred to third parties specified in this article, a transfer will be made only as necessary and within the scope of its relevance.

Your Rights and Exceptions under Article 11 of the Law

By applying to our Company in writing or by other methods to be determined by the Board; to learn whether your personal data 

  1. to learn whether your personal data is being processed or not,  
  2. to request information if your personal data has been processed, 
  3. to learn the purpose of processing your personal data and whether it is used in accordance with its purpose
  4. to know the third parties to whom your personal data is transferred domestically or abroad, 
  5. to request correction of your personal data if it is incomplete or incorrectly processed, 
  6. to request the deletion or destruction of your personal data within the framework of the conditions stipulated in Article 7 of the Law, 
  7. to request that third parties to whom your personal data are transferred be notified of the transactions made pursuant to subparagraphs (d) and (e) above, 
  8. object to the occurrence of a result against you due to the analysis of your personal data exclusively by automated systems,
  9. You have the right to demand the compensation of the damage in case you suffer damage due to unlawful processing of your personal data. 

You can submit your requests regarding personal data by filling out the form in the Contact section on our websites, together with the necessary information identifying your identity and your explanations regarding the right you want to exercise. 

Your requests will be finalized free of charge as soon as possible, within thirty days at the latest, depending on the nature of the request.  If the transaction requires an additional cost, the fee in the tariff determined by the Board may be charged. Our company has the right to accept the request or reject it by explaining the reason and to notify the person concerned in writing or electronically. 

Legislative changes and updates regarding personal data 

We remind you that we process your personal data with this awareness and to the extent required by the legislation, that in case of legal changes, we will update this information on our page in accordance with the new legislation, and that you can always easily follow the updates made on this page.

Timeliness and accuracy of data

In accordance with Article 4 of the KVKK, Altınkaya has the obligation to keep your personal data accurate and up-to-date. In this context, in order for us to fulfill our obligations arising from the legislation in force, you must share your accurate and up-to-date data with us. In case your data changes in any way, we kindly ask you to update your data by contacting us through the communication channels mentioned above.

Cookie Usage Policy

In order to provide you with a better experience on our website, we use cookies as on many websites. This document is organized to provide information about Altınkaya's use of cookies and to make explanations about how users can manage their preferences in this regard.