Return Terms

RETURN TERMS

The BUYER has the right of withdrawal within 7 days from the delivery of the product. In order to exercise the right of withdrawal, our company must be notified within this period and the product must be returnable within the framework of the provisions of Article 6 of the Sales contract. Products with special workmanship cannot be returned;

The shipping cost of the returned product is covered by the BUYER. 

We undertake that the consumer has the right to withdraw from the contract by refusing the goods or service within seven days from the date of receipt of the goods or signing of the contract without any legal and criminal liability and without any justification, and we undertake to take back the goods from the date of receipt of the withdrawal notification to our company. 

In accordance with the 385 numbered tax procedure law general communiqué, in order to make the return transactions in the invoices issued on behalf of the individual, the relevant sections of the invoice with the return section we have sent to you must be filled in completely and sent back to us with the product after signing. For the invoices issued on behalf of the company, in order to make the return transactions, the BUYER company must issue a return invoice to the SELLER company (without adding the shipping fee) and send it back to us together with the product. 

PRODUCTS WITHOUT RIGHT OF WITHDRAWAL 

The right of withdrawal cannot be used for products that are produced in accordance with the special requests and demands of the BUYER and / or made personalized by making changes or additions on it, for example: cutting, drilling, made on it, produced in special colors according to the user's request, UV Printing or laser marking. The use of the right of withdrawal in products is subject to the condition that the shrink-wrapped packaging of the product is unopened, intact and the product has not been used.